Alpine Animal Hospital is looking for a Client Care Representative to join our team! Alpine Animal Hospital is a general practice located in Mountain View, CA. We have a focus on these five principles - Diversity, Compassion, Transparency, Accountability, and Continuous Learning. We honor these principles as our core values to ensure excellence within our hospital and our community.

We are looking to grow our 1 Doctor practice - join our dynamic team and let's grow together!

Duties and Responsibilities:

• Greet clients in a friendly, professional, and efficient manner
• Answer multi-line phone system and direct calls accordingly
• Maximize clinic productivity through proper scheduling and confirmation of appointments
• Prepare, record, and maintain any required documents or medical records 
• Keep hospital facility disinfected, organized and neat
• Obtain deposits and payments from clients
• Utilize computer systems like email applications, chat support, and veterinary programs
• Educate clients on veterinary services and care

Qualifications and Skills: 

• At least 1 year of Veterinary Receptionist experience 
• High School Diploma/GED
• Knowledge of veterinary procedures, terminology, medications, vaccinations, and other products
• Excellent communication skills with the ability to empathize and connect with clients
• Strong organizational skills and attention to detail 
• Proficiency in using computer systems 

Available Schedule: Full-time position, shifts will be Monday-Friday, 8am-5pm

• We are open: Monday-Friday 8:00am-5:00pm
• Closed Saturdays and Sundays

Benefits We Offer: 

• Competitive compensation commensurate with experience ($23.00 - $25.00 per hour)
• Health, dental, and vision insurance
• 401k + company match
• Paid time off
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Employee Referral Program
• Compassionate and motivated work environment! 

Apply today! We look forward to hearing from you! 

Alpine Animal Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.